Download Data Warehousing and Data Mining for Telecommunications by Rob Mattison PDF

By Rob Mattison

..first complete advisor to supply sensible, step-by- step instructions for designing and supplying info- warehousing and mining functions in a telecommunications setting.

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Additional info for Data Warehousing and Data Mining for Telecommunications

Example text

This round was called the “client-server” revolution. Suddenly, people found themselves with powerful personal computers on their desktops. These computers had more power in them than the older mainframe systems used to have back in the early days of data processing. Not only were they powerful, but they allowed the business person to become his or her own programmer and database administrator (DBA). Users built large, sophisticated systems using tools like LOTUS, Excel, Access, or dBASE-IV. The result was a major shift in our comprehension of how information could be managed differently.

Now the question becomes a little less clear. What about the number of products the customer has ordered over the last three years? Well, now we think that might belong with 42 Data Warehousing and Data Mining for Telecommunications Sales or Orders instead of with Customers. The analytical process could go on forever. The fact of the matter that there is never a right answer to these kinds of questions, and so we play logical modeling ring around the rosy for the rest of the project’s life. 2 The process-based model Another way to try to derive the best warehouse model is to attempt to base it on the critical business processes: billing, sales, ordering, purchasing, and so on.

Chapter 3 The knowledge management view of business and warehousing S     spent a lot of time talking about the telecommunications industry itself, its history, its foundations, and its reasons for existence. We have spent very little time talking about computers, data warehouses, and other kinds of technological issues. There is a very good reason for us to have started out this way and to continue on this track for just a little while longer. Our reasons should by now begin to be clear.

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