Download Assertiveness and Diversity by A. Townend PDF

By A. Townend

The e-book explores the connection among assertiveness and variety. The case reviews and private tales illustrate how contributors, groups, and organisations could make a distinction and give the opportunity for everybody to be valued for who they're revered for what they do.

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Extra resources for Assertiveness and Diversity

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Question self and others. Challenge negative thinking about self and others. Case study: The essence of assertiveness, positive self-assertion, and assertive relationships in organizations It was feedback about his behavior at the final stage of an interview process that was the beginning of a journey of personal and interpersonal transformation for Atif Sheikh. Others perceived him as “hanging back” and “self-deprecating” in group situations. This came as a surprise to him as he perceived himself as being “big, brown and very public 31 32 What is Assertiveness?

Questions can be used in a number of ways, including gathering more information, showing interest, and checking something out—for example checking out an assumption. Being clear of the intention behind the question, and asking with positive intent, are important to assertive communication and to building open, honest, and trusting assertive relationships. Open questioning Typically, open questions are those that, as the word “open” implies, allow people to respond in any way that they choose, and are nondirective.

The shift is from feeling unsafe and insecure, and lacking in self-confidence, towards feeling safe and secure, and feeling confident in oneself and in one’s abilities. The shift extends outwards from the individual into relationships with others. For example when people experience conflict with each other they often feel insecure and unsafe, leading them to feel, think, and behave more rigidly. The tendency is to become defensive and to behave non-assertively, resorting to either aggressive or passive behavior, through a lack of security and lack of self-confidence.

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